Privacy Policy

Last updated: August 2026

Connecty Enterprise (“Connecty”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, store and protect your personal information when you visit connecty.my, contact us, submit an enquiry, engage our services or otherwise interact with us.

By using our website or providing your personal information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Your name
  • Email address
  • Telephone number
  • Company or organisation name
  • Job title or role
  • Information submitted through our contact or project enquiry forms
  • Project requirements, budgets or other business information you choose to provide
  • Communications between you and Connecty

We may also automatically collect certain technical information when you visit our website, such as:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Date and time of visits
  • Referring website or source
  • General website usage and interaction data

Some of this information may be collected through cookies, analytics services and similar technologies.

2. How We Use Your Information

We may use the information we collect to:

  • Respond to enquiries and requests
  • Communicate with you regarding potential or ongoing projects
  • Prepare proposals, quotations and other requested information
  • Provide and manage our branding, design, website development, digital and related services
  • Maintain our client and business relationships
  • Improve our website, services and user experience
  • Analyse website traffic and understand how visitors use our website
  • Maintain the security and functionality of our website
  • Send relevant business or marketing communications where appropriate
  • Maintain internal administrative and business records
  • Comply with legal, regulatory, accounting or contractual obligations

We will only process personal information for purposes that are relevant to our business relationship with you or where otherwise permitted or required by law.

3. Cookies and Analytics

Our website may use cookies and similar technologies to help the website function properly, understand visitor behaviour and improve the overall website experience.

Cookies are small files stored on your device when you visit a website. Depending on the services used on our website, cookies may collect information about your browser, device, website activity and preferences.

We may also use third-party analytics and advertising technologies to understand website performance, measure marketing effectiveness and improve our communications.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect how some parts of our website function.

4. Third-Party Services

We may use trusted third-party service providers to support the operation of our business and website. These may include providers of:

  • Website hosting and infrastructure
  • Website analytics
  • Email and communication services
  • Cloud storage and productivity tools
  • Website security and maintenance
  • Advertising and marketing platforms
  • Accounting and administrative services

These service providers may process limited personal information on our behalf where necessary to provide their services.

Some third-party services may process or store information outside Malaysia. Where applicable, we take reasonable steps to ensure that personal information is handled appropriately and in accordance with applicable data protection requirements.

5. Disclosure of Personal Information

We do not sell or rent your personal information.

We may disclose personal information where reasonably necessary to:

  • Our employees, contractors or service providers who require the information to perform their duties
  • Professional advisers such as accountants, auditors or legal advisers
  • Technology and hosting providers supporting our website or business operations
  • Government authorities, regulators or law enforcement agencies where required by law
  • Other parties where you have provided your consent

Where third parties process personal information on our behalf, we take reasonable steps to ensure that the information is handled appropriately.

6. Data Security

We take reasonable administrative and technical measures to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information electronically is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, maintain appropriate business and legal records, resolve disputes and comply with applicable legal or regulatory requirements.

When personal information is no longer reasonably required, we may securely delete, destroy or anonymise it.

8. Your Rights

Subject to applicable Malaysian data protection laws, you may have the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Withdraw consent previously provided to us, where applicable
  • Request that we limit or cease certain processing of your personal information
  • Opt out of direct marketing communications
  • Raise questions or concerns regarding how your personal information is handled

To exercise any of these rights, please contact us using the details below.

We may need to verify your identity before processing certain requests.

9. Marketing Communications

Where you have provided your contact information to us, we may occasionally send you information relating to Connecty’s services, insights or other relevant business communications.

You may opt out of marketing communications at any time by following the unsubscribe instructions provided in the communication or by contacting us directly.

We may still contact existing clients regarding projects, services, accounts or other non-marketing matters where necessary.

10. Links to Other Websites

Our website may contain links to third-party websites.

Connecty is not responsible for the privacy practices, security or content of websites operated by third parties. We encourage you to review the privacy policies of any third-party websites you visit.

11. Personal Information of Third Parties

If you provide personal information relating to another individual, you are responsible for ensuring that you have the appropriate authority or consent to provide that information to us.

12. Children’s Privacy

Our website and services are intended primarily for businesses and professionals and are not directed towards children.

We do not knowingly seek to collect personal information from children through our website.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices or applicable legal requirements.

Any updated version will be published on this page with the revised “Last updated” date.

We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have questions about this Privacy Policy, wish to access or correct your personal information, withdraw your consent, or raise a privacy-related concern, please contact:

Connecty Enterprise
Company No. 201503355175 (PG0382257-P)
Email: hello@connecty.my
Website: connecty.my

This Privacy Policy is intended to be read together with any additional notices or terms that may apply when you engage Connecty’s services.